Nuanced and Timely: Capturing Collections Feedback at Point of Use

Conference Year
Online Northwest 2014
Session
1
Type
Breakout Session
Presenters
  • Richard A. Stoddart, Oregon State University Libraries & Press
  • Jane Nichols, Oregon State University Libraries & Press
  • Terry Reese, The Ohio State University
Abstract

While libraries use sophisticated metrics to determine e­-resources usefulness, impact and cost effectiveness, much of this reflects past usage. To elicit qualitative data, an open­source application that inserts a pop­up survey between a citation and its full-­text was tested. Inspired by MINES for Libraries®, this pop­up survey aims to capture users’ real­-time reasons for selecting a given resource. Join us to learn about the application, users responses to the survey and to discuss future uses.

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