Whenever I See Your Smiling Face: Low-­Tech Ways to Make Technology User­Friendly

Conference Year
Online Northwest 2012
Session
2
Type
Breakout Session
Presenters
  • Susan Gilman, University of Oregon Portland
  • Karen Munro, University of Oregon Portland
Abstract

Academic libraries provide users with access to plenty of powerful technology. But the best tools can gather dust if nobody knows where they are or how to use them. Often the most successful strategies for connecting users to these tools are low-­tech, based on human relationships rather than hyperlinks. This presentation explores ways that low-­tech and high-­tech can buddy up to get users where they want to go.

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