The Mobile Playground: Can Databases and iPads Play Nice?

Kelly Meadow, University of Oregon Libraries

Ngoc-Yen Tran, University of Oregon Libraries

Slide 1: No notes

Slide 2: Imagine being able to take library instruction anywhere with a wireless internet connection, regardless of space constraints or technology capabilities, giving students hands-on experience with library resources.

There is a teaching space at the Knight Library at the University of Oregon that no librarian wants to reserve for instruction. Kelly Meadow was completing an internship in the Reference and Research Services Department at the University of Oregon Libraries as Yen Tran and Barbara Jenkins were exploring options to break free from spaces such as the one at Knight Library. Kelly and Yen collaborated on this study that takes the first practical step in understanding how tablets can be used to create a kind of mobile classroom or mobile playground.

Slide 3: Tablets offer us the opportunity to take library instruction to any classroom, regardless of layout or computer options.

Looking at library literature, we saw that the use of tablets for formal library instruction was very sparse. Most of the literature address the topics of reference services (think: roving librarians), tablet lending programs, use in clinical settings, and use for self-guided tours.

Examples of library instruction with tablets included:

  • Using QR codes (or Quick Response codes) to conduct library sessions (think: scavenger hunt)
  • At the University of Wyoming, the librarians adapted a concept mapping activity usually done on paper into tablet format with a first year composition course
  • Boston College Law School, librarians piloted iPads in a semester-long upper-level credit legal course

Effectiveness varied: of the studies mentioned above, some found students to be more engaged using a tablet while others found it distracting for students and not effective. Even so, the New Media Consortium’s Horizon Report Higher Education Edition has included tablet computing on their list of influential technologies for teaching and learning since 2010. Their 2013 report indicated that tablets were “proving to be powerful tools for learning inside and outside of the classroom.” Additionally, tablet ownership is on the rise. According to a Pew study, tablet ownership amongst U.S. adults 18+ has doubled to 34% in 2013. With this, it has become more important for us to look at how library resources (specifically databases) functioned on tablets.

Prior to our research, we did not have a good idea of how well our primary playground (that is: library databases), functioned on a tablet. So we designed a study to determine the feasibility of using iPads for library instruction.

Slide 4: Before we begin, we want you to try accessing your favorite database (or maybe your go-to database) from a tablet and imagine that you are demoing it to a class. Focus on what worked and what did not work.

  • What worked and what did not work?
  • Have you used iPads for library instruction?
  • Have you used your library databases on an iPad and what was the experience like?

Slide 5: We decided to visit each of the library’s databases listed on the A-Z list with an iPad and compare the experience with a desktop computer. In order to measure what we tested, we looked at five basic functions used during an instruction session:

  • Presentation of the page: We looked at whether or not the page presented itself as it should on the iPad. We were not measuring the actual design of the page.
  • Access to multimedia content: The iPad does not play nicely with Flash and Java, so we looked at how multimedia displayed in each database.
  • Database specific tools: This category is somewhat ambiguous. If a database offered special tools that were important to that database, such as citation mapping, or exporting citations, we looked at how well these things worked. Most of the tools measured were citation export tools, which might be less essential to many lower level students.
  • Email full-text: The personal nature of the iPad requires that an individual email account be associated with the device in order to email one’s self a PDF. It is preferable in an instruction session if the students have the ability to email a PDF or HTML full text within the database itself. We evaluated each database for this feature. Databases offering citation indexes, abstracting, or audio and video streaming were coded as “not applicable.”  Databases featuring full text articles, digital collections, data, tables, or visual material were considered to be full text.
  • Separate app required: If a database required a separate app in order to function on an iPad, it would create a barrier to an instruction session. Thus, we looked to see if an app was required.

Slide 6: After identifying what functions we wanted to measure, we created a coding system that divided each task into four areas of functionality:

  • Fully functional: This meant that the task was completed as expected. Or, in other words, the task functioned exactly as it would if it was being accessed from a laptop or desktop.
  • Requires workaround: Sometimes there is a workaround. For example, if the in-database PDF is not functioning, there is the option to save and view the PDF in iBooks. If functionality is compromised in some way, it was also coded a this.
  • Not functional: When all is lost and functionality cannot be resolved or the task is not possible within the database, it was coded as not functional.
  • Not applicable: Not all the functions tested was available in every databased. Therefore, this code was used when the task did not apply to that particular database. For example, databases without multimedia materials. 

Slide 7: Responsive web design is an approach that takes the user into account, which also includes looking at screen size. In other words, how can the user’s experience with the website be optimized so that resizing, zooming, and panning is not required - especially on a smaller screen. That’s why we decided to look at the presentation of the content and design of the page.

Overall, the databases had very little issue displaying content on an iPad versus a desktop or laptop computer. 380 (91.1%) were fully functional, 23 (5.5%) required a work-around, 9 (32.2%) were simply not functional, and 5 (1.2%) were not applicable. The not applicable results were due to databases whose servers were down or the database could not be evaluated in some way.

The reasons varied for the databases that were not functional, but a lot had do with Java and Flash issues, the need to download additional software before use, or the page would not load.

Databases that had workarounds included the usual suspects when you think about viewing webpages on a smaller screen: incorrect display of features, menu, options, and content. The other issues were responsive web design issues including the inability to see the entire screen without having to scroll left and right, text being so small you had to zoom in, and content-dense pages. There were even one or two incidences where the entire left or right side of the page was cut off entirely.

Slide 8: If we look at the top 7 vendors, the results also look good. There is one vendor that stands out because as the 3rd largest vendor with 43 databases, many of the databases required a workaround or were not functional.

Slide 9: Out of the 418 databases listed, only 126 (30.1%) of the total databases offered multimedia content. A major concern while beginning the study was the iPad's inability to use Adobe Flash or Java, however there were only five databases that exclusively required some sort of software that was not installed on the iPad. The majority of the partially functional databases were coded as such because the multimedia content was in a variety of formats and functionality depended upon the format of the content.

Slide 10: If we focus on the darker gray areas of this figure, we can see that ProQuest, Gale, and Alexander Street Press pose some problems. However, the majority (77%) of applicable databases with multimedia content were fully or partially functional. For instruction, this means that a tablet classroom and the use of tablets to demonstrate multimedia materials is not a large hurdle.

Slide 11: Some databases have specific or specialized tools available to researchers, such as citation export options, visualization tools, table or graph creation, and data exportation.

Although this category of evaluation is somewhat ambiguous due to the variety of tools available within databases of various subjects,  the majority of the non-functioning and partially functioning tools were those involving the exportation of citations. Many citation export tools within databases require that a .txt or .ris file be downloaded, and this is not possible on an iPad. In cases where the citation could be automatically loaded into software by logging into an online account on the web, the citation software could be more useful to students. The use of citation export tools is likely limited to upper level or graduate students, whereas data visualization or data exportation tools may have more significance to a broader student population. 

Overall, the tools available within a database were functional.

Slide 12: When considering the top 7 most common vendors, it is clear that tools do not pose a problem for library instruction, especially since these activities may not be widely used among introductory courses and undergraduates.

Slide 13: Often, library sessions allocate time at the end of class for students to explore the databases themselves and to begin looking for sources for the assignment. Emailing full-text to themselves is an essential function in this process. This area, we found, was the most problematic of our results. Of the 418 databases tested, 92 (22.1%) were fully functional, 5 (1.2%) databases required some sort of work-around, 176 (42.2%) were simply not functional, and 144 (34.5%) of the databases were coded as not applicable. In other words, excluding the non-applicable databases, almost 2 out of 3 databases do not allow students to email full text articles to themselves.

But the overall picture is not completely lost because there could be workarounds for this issue. An idea we thought of was to create a generic account on each iPad and sending the PDF from there via “iBooks”. This option would require extra maintenance and IT staff time as well as privacy concerns for students, which is why even if this was a workaround, we still coded the database as not functional.

Slide 14: Depending on the vendor, the ability of email full-text is slightly better. For example, all of EBSCOhost’s applicable databases (30 out of 54) were fully functional. The reason for this is that the email option is a pop-up window within the database where the email can be sent from; Gale and ProQuest require the email to be sent from the email account set up on the tablet.

Slide 15: As the results indicate, a separate app or specific software is not required for a database to operate on an iPad. Even so, thinking about responsive web design, many of the vendors have created separate apps for their resources. According to recent studies (ComScore White Paper referenced in Library Technology Reports) we know that users overwhelmingly prefer native apps to web apps, so that should be taken into consideration when considering the apps available from vendors.

These are just some examples. We did not explore separate apps because we wanted to look more at accessing the database via a pre-installed app on every device: the web browser. There is endless potential for developing library instruction sessions based solely on vendor apps. Whether or not vendors have native apps that offer the same capabilities and results as the desktop version would require further research.  

Slide 16: If we are simply considering our results, there are some barriers, such as emailing full text, that would require some sort of work-around resulting in extra IT staff time and maintenance. It is also important to know the specific limitations of the databases requiring Flash and Java.

The set-up and maintenance of the mobile classroom would require a significant investment of time from staff. Ultimately, students’ comfort or discomfort with this technology could require extra time during a 50 minute instruction session. It is worth considering whether or not the benefits of flexibility and mobility outweigh the costs of staff time and class time. As use of tablets increases over time, and practices such as responsive web design become more prolific, hopefully these barriers will dissipate.

Slide 17: We now know that databases function relatively well on an iPad, and this will likely improve as tablets become more prolific. Overall, the presentation of the page was comparable to that of a desktop or laptop computer. Tools that are specific to the databases worked relatively well. Access to multimedia content was less of an issue than expected. And when we look at common vendors, the results get better. Emailing full-text of articles is less than ideal but it is also dependent on vendors.

With these kinds of results, are we given the go ahead to invest in the Mobile Playground?

Slide 18: Please contact us with questions or further information.

Slide 19: No notes

 

 

 

 

 

 

Twitter Graduate School: Teaching Health Sciences Students to Utilize Social Media to Address Issues in Healthcare

Patricia J. Devine, Network Outreach Coordinator
National Network of Libraries of Medicine/Pacific Northwest Region

Presentation Notes: Twitter Graduate School: Teaching Health Sciences Students to Utilize Social Media to Address Issues in Healthcare

Although many use Twitter for fun, to read celebrity gossip, and to keep up with friends, it is also a powerful current awareness tool. According to a May 2013 survey by the Pew Internet Project, 85% of adults in the United States use the internet. 72% of these internet users looked for health information online in the past year. And 73% of adults who are online use some type of social networking. Twitter is one of the places people look for health information.

In addition to knowing what’s out there in order to keep abreast of what patients are finding, healthcare providers can also use Twitter and other social media to share information themselves. In addition to keeping track of what’s going on in their field, it can serve as a current awareness tool and connect them to others with similar interests doing similar work. Thanks to link shortening services, you don’t really have to say everything in 140 characters or less. Twitter can be used to send links to articles, comment on others’ content and to connect.

In order to make Twitter work for you, finding the right people to put in your network is key. Searching by organization helps you find other like-minder users. Searching geographically can also help build your network, finding others in your region who serve the same kind of patient population, for example. This enhances your connections in your community, both virtual and physical.

Once you have built a network of trusted sources, which is evaluated based on the contents of their tweets, you can being to rely on the information they share. A trusted source will be an advantage to you in your quest to keep up in your field and stay abreast of changes.

To enhance these connections, you can add followers based on who is posting about topics you’re interested in. Once you have identified a good participant for your network, checking to see who they are following, or including in their network, is a good way to reach out and enlarge your network. It’s always a work in progress, adding or deleting based on which content is most relevant to you.

Using hashtags, or subjects, is a good way to identify more relevant content. You may search whatever interests you, then note in the search results if there is a hashtag people are using. Conference hashtags are also a good way to connect. Sometimes at conferences participants discover each other while

they’re attending the same session, based on their Twitter comments. The Symplur Health Care Hashtag Project is a way to find out what hashtags people are using. Symplur is a Project aimed at facilitating communication between healthcare providers and patients and enhancing and improving providers’ participation in social media in order to educate themselves and to steer the public towards better resources.

And finally, another way to participate more fully in what Twitter has to offer is to take part in Twitter chats, where all the participants use the same hashtag at a specified time. Health-related chats are listed on the Symplur website under the Health Care Hashtag Project, which also provides transcripts of the chats. Chats usually last an hour and are advertised on Twitter and in blogs, and participants can join the conversation but also just see what others are doing. Past chats can be searched as well.

Knowing what’s going on via Twitter and sharing information with colleagues and patients is a good way take advantage of what social media has to offer.

Open Badges Open Doors

Meggie Wright, Oregon State University, @meggiewright

Nate Otto, Indiana University, @ottonomy

The Mozilla Foundation’s Open Badges are a new technology that makes it possible for anyone to issue, earn, and display proof of an educational achievement. Open Badges are digital tokens, like merit badges you might receive in the real world. They can be displayed on websites, job sites, and social media. Badges can be used to tell a clear, verifiable story about learning accomplishments, something that degrees and resumes often fail to do. Badges are shaking up education wherever and whenever learning happens, including in libraries. In this digital workshop, find out how badges work, set up a “backpack,” earn your first badge, and think about how this technology may impact our institutions’ roles in the learning ecosystem.

Our vision for this workshop at Online Northwest was to embrace the Mozilla Foundation's MozFest slogan of "Less Yack, More Hack," by introducing participants to Open Badges via hands on experience and starting a dialog on how libraries might use this new educational technology. While the change in format and venue makes this more difficult, we sincerely hope that you'll contact us with your questions, comments, inspirations, and ideas for using Open Badges in libraries. 

Research Communication Workshop

Nicole Vasilevsky, Project Manager, Ontology Development Group, Oregon Health & Science University 
Melissa Haendel, Lead Ontologist, Assistant Professor, Oregon Health & Science University 
Jackie Wirz, Biomedical Sciences Librarian, Oregon Health & Science University
Robin Champieux, Scholarly Communication Librarian, Oregon Health & Science University

The library’s role in offering services related to data management and effective research communication is becoming of increasing importance in academic institutions. The goal of this workshop is to discuss how effective data management and scholarly communication can enhance reproducibility of academic outputs and contribute to improved impact. In this workshop, we will teach some key skills which can be disseminated to researchers and students, giving librarians the tools not only to understand the changing landscape of scholarly communication and data management in the digital age, but also how to effectively teach the importance and impact of these practices.

Device Agnostic Discovery Using Drupal and Bibliocommons

Stephanie Miller, Access Services Librarian, Multnomah County Library
Arlene Keller, Web Services Coordinator, Multnomah County Library

Multnomah County Library recently won a national award for its new responsive website, which officially launched in February 2013 along with the BiblioCommons discovery layer. Learn about the goals and successes (and lessons learned) of the redesign, including: the implementation of an integrated search experience using Apachs Solr and the BiblioCommons API; providing a responsive patron experience; aligning the discovery layer and Drupal website; using Drupal taxonomies for discovery and organization; and streamlining content creation and editing.

Discovering Open Access Content

Jill Emery, Collection Development Librarian, Portland State University

Abstract: 

Open access Workflows in Academic Libraries (OAWAL) is an attempt to crowdsource the best practices for management of open access content within academic libraries. This presentation/discussion will focus on the segment concerned with discovery of OA content: the addition of global OA Content to library catalogs & discovery systems, participation in OAISter, necessary metadata for discovery, exposure of local repository on Google, Indexing of gold OA journals and the need for OA designation, usage data (IRUS-UK, PIRUS). The intent was to seek input from the attendees on what else can aid with discovery of OA content. The OAWAL project can be found here: https://library3.hud.ac.uk/blogs/oawal/